Return and Refund Policy

Last updated: March 15, 2022

Thank you for shopping at Knowledge into Income.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Woltrk Entertainment , 8A Palm Avenue MKO Abiola Gardens Ikeja, Nigeria.

  • Goods refer to Physical items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods and Digital products from Us.

  • Service refers to the Website.

  • Digital products refers to all products, ebooks, courses, templates, tickets to live classes, and such other electronic products that can only be accessed and delivered online

  • Website refers to Knowledge into Income, accessible from http://knowledgeintoincome.com

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order before paying for any Digital products. Once paid for, we do not offer refunds.

Because of the nature of Digital products and the Instant access offered once payment is received, we do not offer refunds

If you need help with any of the courses purchased, we are happy to answer your questions and offer support.

Or via the comments box within any of your digital products from your student dashboard.

Returning Digital products

Because of the nature of Digital products, we do not accept returns. Once purchased, your Digital products are delivered to you instantly for your access. For help with your order, please mail:

help@creatorialz.com

We cannot be held responsible for Digital products that have been paid for and delivered. We are unable to issue a refund once your order has been confirmed.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: